disabling 2FA to investigate login issues… delete controllers folder completely, deleted log/cache and other content in there completely
still receiving 1. “Named route does not exist for name: login2fa”
can’t seem to locate any other cached folders?
and now trying to go back to 2fa is not working with the login system broken
cleared out “User_Profile” field
2FA finally removed, now
only administrat0r can log in, all other accounts error with:
If the user did not login by 2fa completely, the cookie still stores the incomplete status. Then if you remove 2fa, the user’s cookie still redirect user to the second factor authentication. You need to remove cookie for your site.
deleted cookies for all time for some accounts (edge/chrome), still same issue
admin account can login
installed clean instance of firefox
update:
created a new user and issue still persists, I believe there’s an error in the code generated after the 2FA feature was disabled.
Whenever you see 500 internal server errror, you should enable Debug and check the error stack trace in the log file.
we cannot determine what happened after the 2FA was disabled (and re-enabled).
we did find this in the logs when a user tries to login, but this does not happen when admin logs ins
[Fri Jun 13 06:22:29.894415 2025] [php:error] [pid 382526:tid 382526] [client 192.168.0.4:58646] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 4096 bytes) in /srv/www/htdocs/vendor/dflydev/dot-access-data/src/Data.php on line 268, referer: https://domain.ca/login
in log file, this was noted:
2025-06-13T08:16:44.980699-04:00] log.DEBUG: Checking support on authenticator. {“firewall_name”:“main”,“authenticator”:“Symfony\Component\Security\Http\Authenticator\Debug\TraceableAuthenticator”}
[2025-06-13T08:16:44.982480-04:00] log.DEBUG: Checking support on authenticator. {“firewall_name”:“main”,“authenticator”:“Symfony\Component\Security\Http\Authenticator\Debug\TraceableAuthenticator”}
[2025-06-13T08:16:44.983037-04:00] log.DEBUG: Authenticator does not support the request. {“firewall_name”:“main”,“authenticator”:“Symfony\Component\Security\Http\Authenticator\Debug\TraceableAuthenticator”}
also, when logged in as administrator, wasn’t there an option to reset the users 2fa?
